Online learning is a method that allows students to learn more broadly. Through the facilities provided by the system, students can learn anytime and anywhere without being limited by distance, and time. The learning materials that studied are more varied, not only in verbal form, but also in visual, audio, and motion. In Indonesia, online learning is spot as deficient compared with face-to-face learning. It is notably due to the lacks’ of social presence and students satisfaction. Social Presence is a concept with the quality of communications medium that determines how students interact, while Students Satisfaction is a short-term attitude resulting from evaluating students' educational experience, services, and facilities.

This study aims to describe students’ perceptions of social presence and satisfaction in online learning by 9th grade students at SMPN 3 Banjarmasin. The researcher conducted a qualitative approach with purposive sampling technique. The total number of respondents is 54 students. The researcher used the Social Presence Scale proposed by Gunawardena & Zittle (1997) and Student Satisfaction Scale offered by Dziuban et al. (2015). The researcher used online instruments:  questionnaire, and interview for collecting the data.

The study found that according to students’ perceptions, Social Presence revealed the majority of students felt comfortable introducing themselves and communicating in an online environment. However, in Students Satisfaction scale, each student had a different perception identifying satisfaction in online learning. The highest-scoring items concerned the opportunity to deepen the lesson. The lowest scoring items concerned learning materials and students' willingness to take online classes.