Pilih Bahasa
PERPUSTAKAAN CABANG
UNIVERSITAS LAMBUNG MANGKURAT
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Prinsip-prinsip total quality service (TQS)
Fandy Tjiptono - Personal Name
Ed.II
658.812-Fan-p
979-533-600-2
1. TOTAL QUALITY SERVICE
658.812
Buku
Bahasa Indonesia
Yogyakarta : Andi, 2002
2002
Yogyakarta : Andi, 2002
xi, 175 hlm. : il. ; 23 cm
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