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Total customer satisfaction : a comprehensive approach for health care providers

Collection Location Perpustakaan Kedokteran
Edition
Call Number
ISBN/ISSN 0-7879-4392-4
Author(s) Stephanie G Sherman
Subject(s)
Classification 362.106 8
Series Title
GMD Text
Language English
Publisher Jossey-Bass
Publishing Year 1999
Publishing Place San Francisco
Collation xviii, 376 p.; ills.: 25 cm
Abstract/Notes
Specific Detail Info
Image
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