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Pengaruh Customer Relation Management Terhadap Loyalitas Pelanggan Hotel Banjarmasin International (HBI) di Banjarmasin



647.Rah.p
RAHAYU, Arum Dwi Mida - Personal Name
647
Skripsi
Indonesia
Banjarmasin : FISIP UNLAM
2009
xvi, 156 hlm. : ilus. ; 30 cm
Hotel
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