Mutia Yuarni (2024). Schutz Phenomenology Study of Employee Career Development at Bank Pembangunan Daerah Jawa Barat dan Banten (Bank BJB) Banjarmasin Branch. Supervisor: Akhid Yulianto.

This research was conducted at Bank BJB Banjarmasin Branch and aimed to find out and analyze (1) how employees respond to career development; (2) the “because of motives” of Bank BJB Banjarmasin Branch employees in responding to career development; (3) the “in order to motives” of Bank BJB Banjarmasin Branch employees in addressing career development; (4) what career development programs are at Bank BJB Banjarmasin Branch; (5) impact on the general performance of Bank BJB Banjarmasin Branch.

This type of research is qualitative research with a Schutz phenomenological approach. The criteria for informants in this research are permanent employees of Bank BJB Banjarmasin Branch. Data was collected using observation techniques, interviews with three informants, and documentation. The data analysis techniques used are data reduction, data display, and drawing conclusions which then use "because of motives" and "in order to motives".

The research found that (1) employees respond by showing negative behavior that will harm themselves and the company, including compliance with regulations, always complaining, not doing things optimally and lazy behavior. (2) the “because of motives” for employees in responding to career development, namely limited opportunities for transfers and promotions, employee behavior that does not obey the rules, often complains, does things not optimally and is lazy. (3) the “in order to motives” of employees in responding to career development is to develop competency between employees, have a feeling of security at work and have a career target they want to aim for. (4) work programs that were fulfilled were training, development, assessment, counseling and mentoring, while work programs that were not fulfilled were transfer and promotion opportunities and succession planning. (5) the impacts caused include decreased employee enthusiasm and work motivation.

Keywords: BJB Bank, Career Development, Schutz Phenomenology