ABSTRACT

Maymunah Andrayni (2021). The Influence of Self Efficacy and Job Satisfaction on Organizational Citizenship Behavior (OCB). Advisor: Ahmad Rifani.

This research was conducted to (1) analyze the effect of self-efficacy on Organizational Citizenship Behavior (OCB); (2) to analyze the effect of job satisfaction on Organizational Citizenship Behavior (OCB) for PNS employees of the Tourism Office of South Kalimantan Province.

Respondents of this study were 32 civil servants of the Tourism Office of South Kalimantan Province who could be used in managing data. The data were processed using multiple regression analysis and regression analysis mediated by Moderated Regression Analysis (MRA).

The results of this study prove that the influence of self-efficacy on organizational citizenship behavior (OCB) of civil servants at the South Kalimantan Provincial Tourism Office is rejected. This is shown by PNS employees who have low self-efficacy who do not obstruct to work outside their responsibilities towards their colleagues. And for job satisfaction Affects organizational citizenship behavior (OCB) in civil servants of the Pariwista Office of South Kalimantan Province accepted. This is shown if the South Kalimantan Provincial Tourism Office PNS Employees already have job satisfaction that is in them, then this will encourage PNS Employees of the Pariwista Service of South Kalimantan Province to do their jobs well so that they can bring up organizational citizenship behavior (OCB).

Keywords: Self-efficacy, Job Satisfaction, Organizational Citizenship Behavior (OCB)

ABSTRAK

MaymunahAndrayni(2021).PengaruhEfikasiDiriDanKepuasanKerja terhadap Organizational Citizenship Behavior (OCB). Pembimbing : Ahmad Rifani.

Penelitian ini dilakukan untuk (1) menganalisa pengaruh Efikasi diri terhadap Organizational Citizenship Behavior (OCB); (2) untuk menganalisa pengaruh Kepuasan kerja terhadap Organizational Citizenship Behavior (OCB) Pada pegawi PNS Dinas Pariwisata Provinsi Kalimantan Selatan.

Responden penelitian ini adalah 32 Pegawai PNS Dinas Pariwisata Provinsi Kalimantan Selatan yang dapat di gunakan dalam mengelola data.Data di olah dengan mengunakan anlisis regresi berganda dan analisis regresi berperantara Moderated Regression Analysis (MRA).

Hasil penelitian ini membuktikan Efikasi diri pengaruh terhadap organizational citizenship behavior (OCB) Pegawai PNS Dinas Pariwisata Privinsi Kalimanatan Selatan ditolak. Hal ini ditunjukkan Pegawai PNS yang memiliki efikasi diri rendah tidak menghalaingi untuk bisa bekerja diluar tanggung jawab mereka terhadap rekan kerja. Dan untuk Kepuasan kerja Berpengaruh terhadap organizational citizenship behavior (OCB) pada pegawai PNS Dinas Pariwista Provinsi Kalimantan Selatan diterima.Hal ini ditunjukkan jika Pegawai PNS Dinas Pariwisata Provinsi Kalimantan Selatan sudah memiliki kepuasan kerja yang ada pada dirinya,maka hal tersebut mendorong Pegawai PNS dinas Pariwista Provinsi Kalimantan Selatan melakukan pekerjaannya dengan baik sehingga dapat memunculkan perilaku organizational citizenship behavior (OCB).

Kata kunci: Efikasi diri, Kepuasan Kerja, Organizational Citizenship Behavior (OCB)